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What's New at My Doctor's Office: A Guide to Understanding AI Note-Taking


A doctor's office with a tablet for AI Note taking

If you’ve been to the doctor’s office recently, you may have noticed something new. Your physician might have mentioned something about it, using phrases or words like “automatic note taking” or “ambient scribe”. This might sound a little unfamiliar at first, so let’s break it down. 

What Are AI Recordings?


AI recordings use artificial intelligence to listen during a doctor’s office and assist with turning the conversation into medical notes that are stored in your health record. Think of it like a very fast and organized note-taker. Instead of your doctor writing or typing the whole visit, the AI will listen and draft the notes automatically.


Why Are Doctors Using This?


  1. It reduces after hours work for Doctors regarding documentation.

  2. It creates the possibility for more in-depth notes, and ensures no detail could be missed. 

  3. It helps doctor’s focus on you, the patient, rather than the computer or note-taking device.


At Cleveland Clinic, thousands of doctors are already using this technology in their day to day work. 


What About My Privacy & Safety?


This is one of the most common questions people ask! The first thing to know is that your consent matters. No recording should ever happen without your knowledge and agreement. Hospitals and clinics must follow very strict laws and rules surrounding patient privacy. These tools are designed to work within those protections.

Taking notes during a visit with the doctor

However, if you’re ever feeling uncertain, you can always ask questions like: 


“Is this being recorded?”

“What happens to the recording after the visit?”

“Where will my data be stored?”


If you do give consent, your doctor will be the one to approve the medical notes before it becomes a part of your record. The artificial intelligence program will not be making medical decisions on its own. 


Do I Have to Consent to Using This?


Not at all! You can ask for traditional note-taking instead and decline the usage of AI tools. Good healthcare professionals should always respect your preferences.


The Bottom Line


AI recordings at doctor visits are not there to replace your doctor or the work they do. They’re there to help your doctor spend more time with you, the patient, and less time with paperwork. Ultimately, you will stay in charge of what happens, and your doctor is in control of your care. If you ever have any questions about this surrounding your care, you should talk to your physician. If you want to learn more about AI recordings at doctor's visits, you should check out these sites:


https://www.hopkinsmedicine.org - AI Use in Patient Care https://consultqd.clevelandclinic.org__ - Less Typing, More Talking https://hai.stanford.edu/news - How is AI Changing Your Doctor Visit? https://www.wsj.com/health/wellness/ - 6 Questions to Ask Before Your Doctor Uses AI to Record Your Visits

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